What to Ask vs. What Providers Usually Send
| Framework | What Providers Usually Send | What You Should Ask For |
| SOC 2 | “We’re SOC 2 compliant” + a Type I report from 18 months ago | Current SOC 2 Type II report; period covered; all five Trust Service Criteria in scope |
| HIPAA | A page on their website that says “HIPAA compliant” | Signed BAA template; documented physical safeguard policy; third-party risk assessment date |
| PCI-DSS | “We support PCI-DSS environments” | Current Attestation of Compliance (AOC); PCI-DSS version; listing on card network compliance registry |
| ISO 27001 | Certificate image on website | Current certificate with expiry date; scope statement covering your facility; certifying body name |
| FedRAMP | “FedRAMP in progress” or “FedRAMP ready” | Authorization level; current listing in FedRAMP Marketplace; scope covering your services |
| HITRUST | “HITRUST certified” | Assessment type (Validated vs. Self-Assessed); expiry date; MyCSF portal verification |
| Physical security | “24/7 security and cameras” | Access log retention period; camera footage retention policy; mantrap documentation; visitor log audit trail |
| Audit support | “We support audits” | Point of contact for audit requests; documentation turnaround SLA; previous audit support examples |
We verify current certification status for every provider before they appear on your shortlist. Expired certificates and marketing-language claims don’t pass the filter.
Cage vs. Cabinet: Why Physical Isolation Matters for Compliance
Shared cabinet
Acceptable for most compliance frameworks if cabinet-level access controls are documented and access logs are available on request. Falls short for PCI-DSS environments requiring physical separation between in-scope and out-of-scope systems, or healthcare organizations with private-space policies.
Private cage
Your organization controls access, manages the access list, and the facility logs entries. For HIPAA, PCI-DSS, and FedRAMP environments, a private cage gives your auditor a clear physical boundary and a documented, controllable access policy.
Half-cage and quarter-cage options
Most regulated organizations don’t need a full cage. Mid-tier providers offer smaller cage options at a fraction of the cost: less visible online, but the sweet spot QuoteColo finds for regulated buyers with smaller footprints.
What your auditor will ask:
- Who has access to the physical space containing in-scope systems?
- How is access authorized, revoked, and logged?
- How long are access logs retained?
- Are in-scope systems physically separated from out-of-scope systems?








