Real Carrier-Neutral vs. Carrier-Neutral in Name Only
| What They Say | What It Often Means | What to Ask Instead |
| “We’re carrier-neutral” | Marketing claim, no specifics | “How many independent (non-reseller) carriers are physically on-net today?” |
| “We have several carriers” | Usually 2–3, often resellers of the same upstream | “Can you send your current on-net carrier list with AS numbers?” |
| “We can provide internet” | You’re expected to buy from them | “Can I bring my own carrier with no special approval or surcharge?” |
| “We have cloud access” | May be backhauled to another facility | “Is the AWS/Azure/GCP on-ramp physically in this building?” |
| Cross-connect fees not on the quote | Priced to discourage outside carriers | “What is the MRC and NRC per cross-connect, as a contract exhibit?” |
| “We have redundant network” | May mean two circuits on the same conduit | “How many fiber entry points? Are they on separate conduits?” |
| No carrier list available | Ecosystem doesn’t exist or is being hidden | Walk away or require the list before the site visit |
Carrier-Neutral Colocation Pricing in Major U.S. Markets
| Market / Metro | Standard carrier‑neutral rack (~5 kW) | High‑density carrier‑neutral rack (~10–12 kW) | Notes |
| Ashburn, VA (NoVA) | ~$1,500 – $2,500 / mo | ~$2,200 – $4,800 / mo | Top East‑coast interconnect hub with dense carrier and cloud on‑ramp options. |
| Silicon Valley, CA | ~$1,600 – $2,800 / mo | ~$2,300 – $4,800 / mo | Premium West‑coast market; strong peering and hyperscaler presence. |
| New York / New Jersey | ~$1,600 – $3,000 / mo | ~$2,500 – $5,000 / mo | Finance‑friendly, low‑latency to major exchanges and cloud regions. |
| Los Angeles, CA | ~$1,200 – $2,500 / mo | ~$2,000 – $4,500 / mo | One Wilshire and surrounding sites with rich carrier ecosystems. |
| Chicago, IL | ~$1,100 – $2,300 / mo | ~$1,800 – $4,000 / mo | Central U.S. hub ideal for nationwide latency and diverse carriers. |
| Dallas, TX | ~$1,000 – $2,100 / mo | ~$1,700 – $3,500 / mo | Power‑friendly carrier‑neutral market with strong cloud connectivity. |
| Seattle, WA | ~$1,000 – $2,000 / mo | ~$1,800 – $3,500 / mo | Great for West‑coast and APAC connectivity with multiple carrier hotels. |
| Phoenix, AZ | ~$1,300 – $1,600 / mo | ~$2,100 – $4,400 / mo | Often a better $ / kW “Plan B” to California with solid carrier options. |
| Atlanta, GA | ~$1,100 – $2,200 / mo | ~$1,800 – $3,800 / mo | Southeast carrier‑neutral hub with strong regional reach. |
| Miami, FL | ~$1,100 – $2,300 / mo | ~$1,900 – $4,000 / mo | Strategic for Latin America and subsea connectivity. |
*Indicative ranges, availability and pricing change frequently. Our clients consistently land at the lower end through pre-negotiated relationships and access to providers who don’t publish carrier-neutral rates publicly.




